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We’re here for you: the PartnerPlusBenefit Service Centre team

Would you like to order a Benefit award? Do you want some tips on earning points? Or do you have general questions about the PartnerPlusBenefit programme?

 

In our PartnerPlusBenefit Service Centre, qualified customer advisors are on hand to advise you personally, to book awards for you and to assist you with all aspects of earning points. They have many years of experience in looking after our PartnerPlusBenefit members.

 

Take advantage of the following services provided by the PartnerPlusBenefit Service Centre:

 

  • Reserving and booking Benefit free flights and electronic ticket despatch (etix®)
  • Booking Benefit upgrades to First Class, Business Class and Premium Economy Class
  • Booking Benefit excess baggage vouchers for the flights you request
  • Resetting your password and PIN if required
  • Answering your questions on the Benefit points account

  

We look forward to receiving your booking requests and enquiries:

 

Germany

Tel.: +49 (0)69 - 86 799 500*, Monday to Friday, 08.00-18.00 hours

Email: dach.ppb@dlh.de

 

Austria

Tel.: +43 (0)720 380 065 **, Monday to Friday, 08.00 – 18.00 hours

Email: dach.ppb@dlh.de

 

Slovak Republic

Tel.: +421 (0)250 112 127*, Monday to Friday, 08.30 – 17.00 hours

Email: brqxrPPB@dlh.de

 

Switzerland

Tel.: +41 (0)61 547 9154**, Monday to Friday, 08.00 – 18.00 hours

Email: dach.ppb@dlh.de

 

*Calls from the landline at the local rate, charges for calls using mobile phones vary depending on the respective provider.

**Calls from the Austrian landline are free of charge, charges for calls using mobile phones vary depending on the respective provider. 

 

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