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We’re here for you: the PartnerPlusBenefit Service Centre team

Would you like to order a BenefitAward? Do you want some tips on earning points? Or do you have general questions about the PartnerPlusBenefit programme?


In our PartnerPlusBenefit Service Centre, qualified customer advisors are on hand to advise you personally, to book awards for you and to assist you with all aspects of earning points. They have many years of experience in looking after our PartnerPlusBenefit members.


Take advantage of the following services provided by the PartnerPlusBenefit Service Centre:


  • Reserving and booking BenefitFreeFlights and electronic ticket despatch (etix®)
  • Booking BenefitUpgrades to First Class, Business Class and Premium Economy Class
  • Booking BenefitExcessBaggage vouchers for the flights you request
  • Resetting your password and PIN if required
  • Answering your questions on the BenefitPoints account


We look forward to receiving your booking requests and enquiries:


Tel.: +49 (0)69 - 86 799 500*, Monday to Friday, 08.00 – 18.00 hours

Fax: +49 (0)69 - 86 799 501

Email: lhpartnerplusbenefit@dlh.de


Tel.: +43 (0)810 1025 88**, Monday to Friday, 08.30 – 17.00 hours
Email: partnerplus.at@dlh.de


Slovak Republic
Tel.: +421 (0)250 112 127, Monday to Friday, 08.30 – 17.00 hours

Email: brqxrPPB@dlh.de



Tel.: +41 (0)848 150 300, Monday to Friday, 09.00 – 17.00 hours

Email: info.partnerplusbenefit.ch@dlh.de


* Calls from the German landline network are charged at local rates; the cost of calls from a mobile phone depends on the provider.

** €0.073/min from the Austrian landline network. The cost of calls from the network of another local operator or from a mobile phone may vary.


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